1. Agreement to these Terms
SPILL is an anonymous Q&A service operated by Oxigenic Inc. ("Oxigenic", "we", "us"). These Terms of Service ("Terms") govern your use of the SPILL iOS app and the SPILL web pages, including the anonymous reply pages hosted on this site (together, the "Service"). By using the Service, you agree to these Terms and to our Privacy Policy. If you don't agree, don't use the Service.
2. Eligibility
You must be at least 13 years old to use SPILL. If you are under the age of majority where you live, you may use SPILL only with the consent of a parent or guardian. By using the Service, you represent that you meet these requirements.
3. The Service
SPILL lets you create a post, share a link to it on social platforms, and receive anonymous messages from people who open the link. Anyone with your share link can view your share page (including your name, profile photo, and post) and send you a message without installing the app.
About anonymity. Messages appear anonymous to recipients, but SPILL is not a tool for consequence-free behavior. As described in our Privacy Policy, we collect technical information about message senders (such as device type, IP address, and approximate location), recipients may unlock hints about senders as a paid feature, and we may disclose information where required by law. Some content in the Service may also be generated automatically by SPILL rather than written by another person.
4. Your account
SPILL uses anonymous sign-in tied to your device — there is no email or password. If you delete the app, delete your account, or lose access to your device, we may not be able to restore your account or its content. You are responsible for activity that occurs through your account.
5. Your content
You keep ownership of the content you create on SPILL (posts, messages, replies, and your profile details). You grant Oxigenic a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and distribute that content as needed to operate, promote, and improve the Service — for example, showing your post on your public share page and delivering messages to recipients.
You are solely responsible for the content you submit. You represent that you have the rights to it and that it doesn't violate these Terms or any law.
6. Acceptable use
You agree not to:
- harass, bully, threaten, defame, or intimidate anyone, or encourage others to do so;
- post or send content that is hateful, sexually explicit, violent, or illegal, or that sexualizes or endangers minors in any way;
- impersonate any person or entity, or misrepresent who you are to deceive others;
- send spam, advertisements, or malicious links;
- attempt to bypass content moderation, age restrictions, or paid features;
- scrape, probe, overload, disrupt, or reverse engineer the Service, or access it by any automated means;
- use the Service to violate any applicable law or the rights of others.
7. Moderation and enforcement
Content submitted to SPILL is automatically reviewed, including by third-party moderation services, and may be blocked, removed, or restricted at our discretion. We may suspend or permanently ban accounts that violate these Terms, and we may do so without notice. We are not obligated to monitor all content and are not responsible for content submitted by users.
8. Spill Pro and purchases
SPILL offers optional paid features, including the Spill Pro auto-renewing subscription (offered in weekly and annual plans) and consumable hint packs. All purchases are processed by Apple through your App Store account.
- Auto-renewal: subscriptions renew automatically at the end of each billing period unless you cancel at least 24 hours before the period ends. Manage or cancel your subscription in your App Store account settings; deleting the app does not cancel a subscription.
- Pricing: prices are shown in the app before purchase and may change; changes apply to future billing periods.
- Consumables: hint packs are consumed when used and are non-returnable except where required by law.
- Refunds: billing and refunds are handled by Apple under App Store terms; refund requests go to Apple.
9. Sender hints
Paid features may reveal hints about message senders, such as device type and an approximate location derived from the sender's network connection. Hints are technical estimates provided "as is": they may be inaccurate, incomplete, or unavailable (for example, when a sender uses a VPN or blocks lookups), and they do not identify a sender by name. No refunds are provided because a hint was inaccurate or less informative than expected, except where required by law.
10. Apple App Store
The SPILL app is distributed through the Apple App Store, and Apple's standard Licensed Application End User License Agreement (available at apple.com/legal) applies to your use of the app to the extent it is not inconsistent with these Terms. Apple is not a party to these Terms and is not responsible for the Service or its content.
11. Third-party AI services
Parts of the Service, including content moderation and automatically generated content, rely on third-party AI providers such as OpenAI. Any attempt to misuse these features, or to use them in violation of applicable law or the providers' terms, may result in a temporary or permanent ban.
12. Termination
You can stop using SPILL at any time and can delete your account from within the app. We may suspend or terminate your access to the Service at any time, with or without notice, including for violations of these Terms. Sections that by their nature should survive termination (including content licenses, disclaimers, limitations of liability, and the dispute-resolution and arbitration agreement) survive.
13. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY CONTENT — INCLUDING MESSAGES YOU RECEIVE — IS ACCURATE OR SENT BY ANY PARTICULAR PERSON.
14. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OXIGENIC AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, PROFITS, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE — INCLUDING CONTENT SUBMITTED BY OTHER USERS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE OR FIFTY U.S. DOLLARS ($50).
Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
15. Indemnification
You agree to indemnify and hold Oxigenic harmless from claims, damages, and expenses (including reasonable attorneys' fees) arising from content you submit, your use of the Service, or your violation of these Terms or of any law or third-party right.
16. Changes to these Terms
We may update these Terms from time to time. When we do, we will update the effective date above and post the new version here. Material changes may also be communicated in the app. Your continued use of the Service after changes take effect means you accept the updated Terms.
17. Dispute resolution — arbitration and class-action waiver
Please read this section carefully — it affects your legal rights. To the fullest extent permitted by law, by using SPILL you agree to resolve disputes with Oxigenic through binding individual arbitration instead of lawsuits in court, and you waive the right to a jury trial and the right to participate in class actions.
- Talk to us first: before starting any formal proceeding, you agree to contact us at support@oxigenic.com and give us 30 days to try to resolve the dispute informally.
- Binding arbitration: any dispute, claim, or controversy arising out of or relating to the Service or these Terms that is not resolved informally will be resolved by final and binding arbitration before a single arbitrator on an individual basis, administered by the American Arbitration Association under its Consumer Arbitration Rules, rather than by a judge or jury in court.
- Class-action waiver: all disputes must be brought in your individual capacity. You may not bring or participate in any class, collective, consolidated, or representative action against Oxigenic, and the arbitrator may not consolidate claims or preside over any representative proceeding.
- Exceptions: either party may bring an individual claim in small-claims court, and either party may seek injunctive or equitable relief in court for infringement or misuse of intellectual property.
- Severability: if the class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) shall proceed in court rather than in arbitration. If any other part of this section is found unenforceable, the rest remains in effect.
18. Governing law
These Terms are governed by the laws of the United States, without regard to conflict-of-law rules. If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect. These Terms, together with the Privacy Policy, are the entire agreement between you and Oxigenic regarding the Service.
19. Contact us
Questions about these Terms? Email us at support@oxigenic.com.